State Farm® Insurance Agent Tou Thai Lee
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pandora Hanson-prowd
April 17, 2026
5
out of
5
rating by Pandora Hanson-prowd
"They were very helpful especially Shawn. He took his time explaining the police to me. My old agent was putting fear in me and Shawn was very reassuring."
We responded:
"Hi Pandora, We appreciate your feedback. Our job is to educate you on what you are buying from us. We are here to answer any of your concerns or questions...so call us any time! Tou "
S Xiong
March 30, 2026
5
out of
5
rating by S Xiong
"I've been happy with the service I have been receiving from Marisa. Very easy to talk to you in understanding."
We responded:
"Hi S Xiong. Thank you! We are here to serve you and help answer any questions you may have. Thank you for being our customer! We appreciate your support! Tou"
Debbie Johnson
March 25, 2026
5
out of
5
rating by Debbie Johnson
"Mr. Lee is always quick to respond with requests and information. Very easy to work with and knowledgeable. I appreciate doing business with him."
We responded:
"Hi Debbie! Thank you for your kind words. I appreciate your trust in my office when it comes to your insurance needs. Our goal is to provide you with great service and help answer any questions you may have. Again, thank you! Tou "
clyde xiong
March 14, 2026
5
out of
5
rating by clyde xiong
"Amazing service, very quick to respond with the service process. Does a great job staying on top of your needs as his customer!"
We responded:
"Hi Clyde! Thank you for the kind words. Our goal is to provide great service and meet all your expectations! Thank you for trusting us with your insurance needs! Tou"
maxwell smart
March 12, 2026
5
out of
5
rating by maxwell smart
"Tou has been great as my insurance agent for a number of years. He's always responsive to my requests and explains my insurance coverage."
We responded:
"Thank you Maxwell. I appreciate your loyalty through the years. I wish I had a million customers like you. Call or email us anytime! We are here for you! "
Amy Karrow
November 4, 2025
5
out of
5
rating by Amy Karrow
"Tou is my current State Farm agent, and I couldn’t be happier with the service. When someone hit my car in a parking lot, he and his team jumped in right away to make sure my claim was handled quickly and correctly. Now, as I navigate selling and buying a new home, Tou and his team are once again by my side—helping me set up homeowner’s insurance that fits my needs and meets all requirements, all at a fair price. Their responsiveness and attention to detail make a stressful process so much easier. Highly recommend!"
We responded:
"Thank you Amy! I love working with you. You are an easy-going customer who takes time to understand the full process. I appreciate your kind words! Tou "
Abdirahman Ahmed
October 11, 2025
5
out of
5
rating by Abdirahman Ahmed
"I had a family friend that recommended Tou Thai Lee State Farm insurance Agent. I am glad I called and talked to a wonderful employee named Shaun. He was professional, honest and put his customers priority. I was reluctant, at first he explained all the questions that I have and helped me get a great premium. I had never write reviews but this one was well deserved. Thank you Shaun and thank you to all the Tou Thai Lee State Farm Insurance Agents for the help and support."
We responded:
"Hi Abdirahman, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future with your insurance policies, please don’t hesitate to reach out. We are here to help! That's why we exist. Tou "
LJ Johnson
October 7, 2025
5
out of
5
rating by LJ Johnson
"I have been with State Farm for 46 years, and Tou Thai Lee is my third agent in that timeframe…the previous two having been family connections that were amazing agents. Tou and his team has picked up the torch - and are doing a great job of providing top notch service, and overall great support! Thank you for carrying on great State Farm traditions of focusing on Customer Service!"
We responded:
"Hi LJ, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Also, thank you so much for your loyalty to State Farm! I wish I had a million customers like you! Call or stop by our office anytime with any questions or concerns. We are here to serve you! Take care, Tou "
Aly Gutierrez
September 10, 2025
5
out of
5
rating by Aly Gutierrez
"We saved almost $100 a month switching over to State Farm! So happy with my quote."
We responded:
"Thank you Aly! We appreciate your business and trust in us! Tou"
Luke Wenberg
July 11, 2025
5
out of
5
rating by Luke Wenberg
"Marisa was fast to respond and very helpful!!"
Seth Spading
July 8, 2025
5
out of
5
rating by Seth Spading
"Tou Thai Lee has been a professional home owners insurance agent that has also helped me out with vehicle policies and umbrella policies. I'd highly recommend Tou for all of your insurance needs!"
We responded:
"Thank you Seth! Thank you for trusting me and State Farm with all your homeowners and auto insurance needs!"
Shadrach Stryker
July 7, 2025
5
out of
5
rating by Shadrach Stryker
"My agent (Tou Thai Lee) is really awesome and professional at his job. He’s always helpful and offers get advice whenever I reached out to him. Thank you Tou Tai for all you do. 🙏🏿🙏🏿🙏🏿"
We responded:
"Thank you Shadrach! Our goal is to be helpful to you, and we will always do our very best to help you out! Thank you for trusting us! Tou"
Tengh82 Her
July 3, 2025
5
out of
5
rating by Tengh82 Her
"Positive, efficient and helpful with all my needs and questions. Returns my calls and processes my inquiries with quick turnarounds."
We responded:
"Thank you Teng. I appreciate your kind words. Our goal is to make sure all your questions and concerns are answered in a timely manner! Tou "
Watanar South
June 24, 2025
5
out of
5
rating by Watanar South
"Process was fast and easy, save money by switching to state farm."
We responded:
"Hi Watnar, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Tou"
Nancy Flores
June 19, 2025
5
out of
5
rating by Nancy Flores
"Shaun was friendly, knowledgeable, and made the process pain-free which was greatly appreciated. The rates he gave me were amazing and I absolutely recommend!!"
We responded:
"Hi Nancy, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Tou"
Wong Xiong
June 17, 2025
5
out of
5
rating by Wong Xiong
"Working with Marisa has always been a pleasure. She was helpful in informing me and also helped me insured my vehicles. Definitely recommend this agency for all insurance purposes."
We responded:
"Hi Wong! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Tou"
mai vang
May 29, 2025
5
out of
5
rating by mai vang
"Tou Thai and his office staff members are incredibly responsive and provides great customer service! Highly recommend his office for anyone needing insurance!"
We responded:
"Hi Mai, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Please recommend us to anyone and everyone you know for their insurance needs! If there is anything else we can do for your insurance needs, just let us know as well! Thanks again! Tou "
Mai Houa Vue
May 22, 2025
5
out of
5
rating by Mai Houa Vue
"Shaun was very friendly and knowledgeable and professional. He helped me and my family with the lowest coverage for auto and home insurance. I saved a lot just switching to State Farm."
Scott Sonthisay
May 13, 2025
5
out of
5
rating by Scott Sonthisay
"Fast, efficient, and great to work with!"
We responded:
"Hello Scott! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Tou"
Y L
May 13, 2025
5
out of
5
rating by Y L
"Thank you, Marisa, for following up with my insurance card."
We responded:
"Hi Yia, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Tou "
Kayla Nelson
May 12, 2025
5
out of
5
rating by Kayla Nelson
"My whole family has been customers here since 2005. Recently both my grandparents passed away and I am the executor of the will. Making sure the homeowner's insurance was taken care of was so easy and Marisa was so kind. I would definitely recommend them to anyone."
We responded:
"Hi Kayla! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tou"
Xer ces (Xerces)
May 9, 2025
5
out of
5
rating by Xer ces (Xerces)
"First I want to start with my old age. I do not write many reviews but I could not be grateful enough for the help that Shuan gave me as I was tired of going back and forth and calling other insurance companies as he went straight to the point making it very clear and helpful."
We responded:
"Hi Frank! Age is just a number but we are grateful for your review! Thank you! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tou "
for me
May 5, 2025
5
out of
5
rating by for me
"He was awesome explaing everything I need and gave me a better rate then my current insurance.! Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Tou "
JD Carguy
May 5, 2025
5
out of
5
rating by JD Carguy
"Marisa is wonderful to work with. I had a number of policy changes to do and she was helpful and pleasant."
We responded:
"Hi JD, Thank you for taking time reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Tou"
Eduardo Flores
May 5, 2025
5
out of
5
rating by Eduardo Flores
"Thank you to Shaun Vang, who helped me with my Insurance."
We responded:
"Hi Eduardo, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor for all your insurance needs! Tou "